THE NATOMAS BUZZ | @natomasbuzz
The Sacramento Police department has started the first phase of accepting wireless 911 calls in a limited area of South Natomas.
Wireless 911 calls made within range of a tower located near Truxel and West El Camino roads are being routed directly to the Sacramento Police Department Communications Center effective Thursday, Sept. 18.
Police spokesperson Officer Doug Morse said city dispatchers will start processing additional wireless 911 calls within the first quarter of 2014.
Routing wireless 911 calls directly to city dispatchers is being made possible with funds from Measure U, Morse said. The plan is to add four additional dispatchers over time to handle wireless 911 calls citywide, he added.
Currently all other wireless 911 calls in the city – outside of a small area in South Natomas – continue to be routed through the California Highway Patrol Communication Center before they are transferred to a Sacramento Police dispatcher.
The goal of having city dispatchers take wireless 911 calls is to improve answer times and decrease emergency service response times for wireless callers.
Sacramento Police dispatchers will eventually take all cellular 911 calls within the city’s limits.
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